The correct answer is B – Social awareness. Social awareness includes recognizing and respecting diversity, empathy, and being sensitive to cultural and interpersonal dynamics. It’s essential for fostering inclusion and trust in diverse agile teams.
From the PMI Agile Practice Guide:
“Social awareness includes being mindful of others’ emotions, needs, and concerns. Agile leaders use empathy and active listening to promote a culture of inclusiveness.”
(PMI Agile Practice Guide, Section 4.3 – Agile Leadership Skills)
Mike Griffiths reinforces:
“High-performing agile teams are inclusive. Leaders demonstrate social awareness by recognizing differences and adapting their behavior to support psychological safety and mutual respect.”
(Mike Griffiths, PMI-ACP Exam Prep, Chapter 4 – Team Performance)
Incorrect options:
A is more externally focused.
C is necessary but not specific to handling team diversity.
D is general and doesn’t address interpersonal sensitivity.
Answer: B
────────────────────────────────────
Submit