When teams face conflicts about priorities or direction, they should fall back on agile values and principles. According to the Agile Manifesto and PMI Agile Practice Guide (Section 2.2 Agile Mindset), decisions should be grounded in values such as collaboration, sustainability, simplicity, and delivering customer value.

Mike Griffiths in the PMI-ACP Exam Prep Book (Chapter 2: Agile Principles and Mindset) highlights that teams should be self-organizing, and consensus should emerge from aligning decisions with core agile values—rather than defaulting to top-down directives or contractual obligations.

Option A is correct: referring to the agile framework and team values enables internal resolution in a collaborative and value-driven way.

Option B (contracts) and Option C (priority list) are more rigid and transactional.

Option D bypasses the team’s ability to self-resolve, which is not ideal for a mature agile team.