The correct answer is D – Turn the requests into user stories and prioritize them. In agile, all feature requests must be expressed in the form of user stories and added to the product backlog. Once added, they are prioritized collaboratively with the product owner and stakeholders, usually based on value, risk, and effort.
From PMI Agile Practice Guide:
“Product backlog refinement includes breaking down large items into user stories, reprioritizing items, and ensuring they are properly understood by the team. This activity is critical in ensuring the right items are worked on at the right time.”
(PMI Agile Practice Guide, Section 5.2 – Product Backlog Refinement)
From Mike Griffiths’ PMI-ACP Exam Prep Book:
“Agile teams transform customer needs into user stories during backlog grooming. These are then prioritized by the product owner to ensure maximum value is delivered early.”
(Mike Griffiths, Chapter 3 – Value-Driven Delivery)
Option A ignores customer needs. Option B (ordering by complexity) does not consider value. Option C skips the important step of converting feature requests into properly structured backlog items.
Answer: D
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