The correct answer is D — Facilitate a team retrospective.

A drop in team morale and performance signals the need for a structured conversation where the team can reflect, diagnose root causes, and propose changes. Retrospectives are the Agile mechanism for identifying and addressing performance issues in a collaborative, non-blaming environment.

PMI Agile Practice Guide:

“Retrospectives allow teams to reflect on their performance, discuss what ' s working or not, and commit to improvement actions. This is the key mechanism for continuous team development.”

(PMI Agile Practice Guide, Section 5.8 – Retrospectives)

Mike Griffiths affirms:

“Team disengagement often stems from unresolved issues or lack of empowerment. Retrospectives are critical for rebuilding engagement, trust, and improving team dynamics.”

(PMI-ACP Exam Prep, Chapter 4 – Team Performance)

Incorrect options:

A skips team-level resolution and risks undermining trust.

B manipulates metrics without solving the root problem.

C is useful for daily progress updates but not for deep reflection.

Answer: D

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