According to the PMBOK® Guide, the Tuckman Ladder is a model used to describe the stages of team development. This model is a core tool and technique of the Develop Team process.
The Norming Stage: This is the pivotal phase where the team begins to function as a cohesive unit. Key characteristics include:
Collaboration: Members begin to work together and adjust their work habits and behaviors to support the team.
Trust and Cohesion: Conflict from the previous stage subsides, and team members begin to trust one another.
Alignment: The team develops shared expectations, rules, and procedures (norms) for how work is to be done.
Significance for the Project Manager: In this stage, the project manager can shift from a " directing " or " coaching " style toward a more " supporting " role, as the team is becoming more self-managed and effective.
Analysis of Other Options:
A. Forming: This is the initial stage where the team meets and learns about the project and their formal roles. Members tend to be independent and not as open.
B. Storming: This stage is characterized by conflict and competition as individual personalities and perspectives emerge. Members may resist the influence of the project manager or each other.
D. Performing: At this stage, the team functions as a " well-oiled machine. " They are highly motivated, knowledgeable, and competent. They can work through issues smoothly and effectively.
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