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Pegasystems Certified Pega Decisioning Consultant 25 PEGACPDC25V1 Question # 27 Topic 3 Discussion

Pegasystems Certified Pega Decisioning Consultant 25 PEGACPDC25V1 Question # 27 Topic 3 Discussion

PEGACPDC25V1 Exam Topic 3 Question 27 Discussion:
Question #: 27
Topic #: 3

A telecommunications company is promoting IPhone upgrades with unlimited data plans. The marketing team notices that a customer explicitly stated in a recent survey that they are not interested in iPhone products. The company wants to apply appropriate engagement policy conditions to respect customer preferences.

Which engagement policy condition type should you use to prevent iPhone offers for customers who express disinterest?


A.

Arbitration rules to deprioritize the customer segment.


B.

Suitability condition for customer empathy considerations.


C.

Applicability condition to respect customer preferences.


D.

Eligibility condition based on customer survey responses.


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