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PECB QMS ISO 9001:2015 Lead Auditor Exam ISO-9001-Lead-Auditor Question # 66 Topic 7 Discussion

PECB QMS ISO 9001:2015 Lead Auditor Exam ISO-9001-Lead-Auditor Question # 66 Topic 7 Discussion

ISO-9001-Lead-Auditor Exam Topic 7 Question 66 Discussion:
Question #: 66
Topic #: 7

An audit team of three people is conducting a Stage 2 audit to ISO 9001 of an engineering organisation that manufactures sacrificial anodes for the oil and gas industry in marine environments. These are aluminium products designed to prevent corrosion of submerged steel structures. You, as one of the auditors, find that the organisation has shipped anodes for Project DK in the Gulf of Mexico before the galvanic efficiency test results for the anodes have been fully analysed and reported as required by the customer. The Quality Manager explains that the Managing Director authorised the release of the anodes to avoid late delivery as penalties would be Imposed. The customer was not informed since the tests very rarely fall below the required efficiency. You raise a nonconformity against clause 8.6 of ISO 9001.

At the Closing meeting, the audit team leader presents the findings of the audit and comes to the above

nonconformity. The Quality Manager produces the test report for Project DK, which shows an acceptable galvanic efficiency, and presents an email from the customer confirming acceptance of the anodes. He asks that the nonconformity be withdrawn.

Which two of the following responses by the audit team leader would be acceptable?


A.

Accept the Quality Manager ' s request without reviewing the documentation.


B.

Advise management that the information provided will be reviewed at the audit follow-up stage.


C.

Ask the auditor (you) who raised the issue, to state what you think should happen


D.

Indicate that the nonconformity is evidence of a system failure that needs to be rectified.


E.

Refuse to accept the documentation produced and maintain the nonconformity.


F.

Thank the Quality Manager for his contribution but dismiss the information as irrelevant after a quick review.


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