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PECB QMS ISO 9001:2015 Lead Auditor Exam ISO-9001-Lead-Auditor Question # 55 Topic 6 Discussion

PECB QMS ISO 9001:2015 Lead Auditor Exam ISO-9001-Lead-Auditor Question # 55 Topic 6 Discussion

ISO-9001-Lead-Auditor Exam Topic 6 Question 55 Discussion:
Question #: 55
Topic #: 6

An internal auditor of a manufacturer of polystyrene packaging products for the electronics industry raised a nonconformity against

section 10.3 of ISO 9001 in Report IA202. The nonconformity (NC 3) stated:

"The reject rate of 'finished' product of 9.7% needs improvement as it doesn't meet the stated objective of top management of 5%."

Just before the Closing meeting of a third-party audit, the audit team leader is invited to a meeting with the Quality Manager. He tells

the audit team leader that a member of the audit team was seen taking photographs of the factory on his phone during the day and

wants him suspended from the Closing meeting with any nonconformities raised by him rescinded. The issue of photographs was not

discussed during the opening meeting.

Select the three options for how the audit team leader might deal with this situation.


A.

Advise the Quality Manager that he, as audit team leader, needs to speak to the auditor about the situation and he will report back to the Quality Manager once this is done


B.

Advise the Quality Manager that the auditor will be reported to Head Office


C.

Apologise for the situation and ensure the Quality Manager that all photographs will be deleted during the Closing meeting


D.

Delay the Closing meeting until the audit team leader has consulted his audit programme manager at Head Office


E.

Insist that the nonconformities must stand since they have been agreed by the team from other evidence gathered


F.

State that the auditor will take no further part in the audit and all his photographs will be deleted


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