A huge public library established an EMS following the requirements of ISO 14001, which was third-party certified 10 years ago. You are performing the second surveillance audit of the third certification cycle. The audit plan included an audit to the Director as the last interview before the closing meeting.

During the interview with the Director, you audit clause 6.2 (Objectives and planning to achieve them). The dialogue is as follows:

You: Could you please tell me which were the environmental objectives defined for last year and show evidence of their achievement?

Director: Yes. We had defined three objectives. As you can see from our Annual Plan, one of them was to separate our waste in four categories: paper, plastics, metals, food — before, we had only three (plastic and paper were disposed together). We developed an Action Plan to achieve this objective.

Which six of the questions would you ask related to the Action Plan?