“Total Performance” in GRC-aligned performance and risk thinking refers to achieving organizational objectives in a way that is not narrowly optimized for a single outcome (profit, growth, or compliance), but balanced across the characteristics needed for sustainable success. Option D reflects the commonly used definition: total performance is the balance of effectiveness (achieving intended outcomes), efficiency (optimized use of resources), responsiveness (ability to sense and react to change), and resilience (ability to withstand disruption and recover). This aligns with integrated governance approaches that treat performance, risk, and compliance as interconnected—over-optimizing one dimension often weakens another (e.g., extreme efficiency can reduce resilience; growth can increase risk exposure). Boards and executives therefore use governance, risk appetite, internal control, and assurance mechanisms to sustain this balanced state over time. Options A–C are important strategic goals for some organizations, but they are not the ultimate goal of total performance as defined in integrated GRC models.
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