Self-Service Restore (SSR) is a Nutanix feature that allows end-users to recover individual files by mounting a recovery point as a local drive within the guest VM. NearSync replication provides high-frequency protection with Recovery Point Objectives (RPOs) as low as 1 minute using Lightweight Snapshots (LWS). However, there is a technical distinction in how these high-frequency points are handled for end-user recovery.
In a NearSync configuration, the system generates dozens of LWS throughout an hour. While these are available for full VM disaster recovery, Nutanix limits the " granularity " available for Self-Service Restore to manage metadata overhead and guest agent performance. By default, SSR in a NearSync environment typically supports recovery point intervals of 1 hour. This means that while an administrator can restore the entire VM to a state from 5 minutes ago, an end-user using the SSR browser inside the VM will see recovery points at 1-hour increments (the " consolidated " points). This design balances the need for high-frequency disaster protection with the operational efficiency of file-level recovery. If a user needs a file from a point between the hourly intervals, an administrator may need to perform a full VM clone or an " Out-of-place " restore to provide access to those more granular lightweight recovery points.
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