NAHQ Certified Professional in Healthcare Quality Examination CPHQ Question # 24 Topic 3 Discussion
CPHQ Exam Topic 3 Question 24 Discussion:
Question #: 24
Topic #: 3
A new process improvement team has just completed unstructured brainstorming on reasons why healthcare-acquired infection rates are increasing. Which tool would be most helpful to sort through brainstorming ideas?
Explanation: An affinity diagram (C) organizes brainstorming ideas into thematic categories, aiding analysis of infection rate causes. Decision matrices (A), Pareto charts (B), and force field analysis (D) are less suited for sorting ideas. NAHQ emphasizes affinity diagrams for idea organization.
[: NAHQ CPHQ Study Guide, Performance and Process Improvement Section, “Affinity Diagrams and Idea Organization”; NAHQ CPHQ Practice Questions, Quality Improvement Tools., ]
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