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NAHQ Certified Professional in Healthcare Quality Examination CPHQ Question # 223 Topic 23 Discussion

NAHQ Certified Professional in Healthcare Quality Examination CPHQ Question # 223 Topic 23 Discussion

CPHQ Exam Topic 23 Question 223 Discussion:
Question #: 223
Topic #: 23

A healthcare quality professional is provided the following data:

Cause of Surgical Delays

Cause

Jan

Feb

March

Incomplete paperwork

7

3

6

Surgeon unavailable/late

10

4

7

Anesthesia late

3

3

3

Surgical instruments incomplete

6

1

7

Pre-op laboratory results not present

2

4

7

Blood not available

1

0

2

Patient not NPO

7

4

6

What steps should be taken to prioritize areas of concern?


A.

Create an Ishikawa diagram and identify primary causes for delay.


B.

Draw a histogram and analyze primary causes for delay.


C.

Develop a control chart and create an action plan.


D.

Prepare a Pareto chart and develop an action plan.


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