Comprehensive and Detailed Explanation From Exact Extract:
Within the Health Data Analytics domain, benchmarking patient satisfaction data most commonly uses standardized data sets collected through the Centers for Medicare & Medicaid Services (CMS) programs, such as HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems).
HCAHPS data are publicly reported and widely used for external benchmarking, allowing organizations to compare their patient experience performance against national norms.
NCQA focuses on quality measures like HEDIS, AHRQ supports research and safety indicators, and NQF endorses performance measures — but CMS provides the most comprehensive and standardized patient satisfaction benchmarking data.
[References:, NAHQ CPHQ Content Outline – Health Data Analytics: Benchmarking and Comparative Data Sources, NAHQ Healthcare Quality Competency Framework – Measurement and Analytics: External Benchmarking and Data Utilization, , , ]
Submit