A flow chart (D) best evaluates care processes and transitions by mapping workflows and identifying inefficiencies. Brainstorming (A), planning grids (B), and affinity diagrams (C) are less suited for process analysis. NAHQ emphasizes flow charts for process evaluation.
NAHQ CPHQ Study Guide, Performance and Process Improvement Section, “Process Mapping and Flow Charts”; NAHQ CPHQ Practice Questions, Performance Improvement Tools.
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