NAHQ Certified Professional in Healthcare Quality Examination CPHQ Question # 182 Topic 19 Discussion

NAHQ Certified Professional in Healthcare Quality Examination CPHQ Question # 182 Topic 19 Discussion

CPHQ Exam Topic 19 Question 182 Discussion:
Question #: 182
Topic #: 19

An organization is implementing a palliative care unit. As part of the planning and implementation processes, the board authorizes the following:

• Learning visits with existing programs to obtain information about best practices

• Formal training of all staff assigned to the unit in the principles of palliative care

• The development of a balanced scorecard to monitor program performance

The actions of the board best illustrate


A.

High-level strategic planning


B.

A board’s need to manage patient care


C.

A commitment to quality


D.

The importance of competence and training


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