1. Home
  2. Discussions
  3. ITIL
  4. ITIL 4 Strategist
  5. ITIL4-DPI Discussions
  6. ITIL4-DPI Exam Topic 1 Question 5 Discussion

ITIL 4 Strategist: Direct, Plan and Improve (DPI) ITIL4-DPI Question # 5 Topic 1 Discussion

 ITIL Discussions      Browse All Questions      Go to Exam Detail      Get Premium Access
 Previous
Next  

ITIL 4 Strategist: Direct, Plan and Improve (DPI) ITIL4-DPI Question # 5 Topic 1 Discussion

ITIL4-DPI Exam Topic 1 Question 5 Discussion:
Question #: 5
Topic #: 1

A small service provider is experiencing growth and success. Currently, all important decisions are made by a small executive group. This creates delays because some members of the group are often unavailable.

Which is the BEST approach for establishing an authority structure for decision-making within the service provider organization?
A.

Refer decisions to line managers, who will escalate cases to the executive group when appropriate

B.

Ensure that technical decisions are made by the operational staff who can define the risks

C.

Keep high-risk decisions within the executive group, but define a policy for delegating other decisions

D.

Allow people to make decisions about their work, and use training and automation to mitigate the risks

Get Premium ITIL4-DPI Questions
Actual exam question for ITIL ITIL4-DPI exam by Zephyr99397 at Aug 28, 2025, 6:13:41 AM

Contribute your Thoughts:


Chosen Answer:
This is a voting comment (?). It is better to Upvote an existing comment if you don't have anything to add.

Submit
 Previous
Next