ITIL 4 Managing Professional Transition Exam ITIL-4-Transition Question # 4 Topic 1 Discussion

ITIL 4 Managing Professional Transition Exam ITIL-4-Transition Question # 4 Topic 1 Discussion

ITIL-4-Transition Exam Topic 1 Question 4 Discussion:
Question #: 4
Topic #: 1

An organization is undergoing a significant cultural change as a result of introducing Agile and DevOps practices.

How can managers use Toyota Kata to help employees adjust to these different ways of working?


A.

By encouraging the practicing of routines to unlearn old habits and learn new ones


B.

By creating detailed plans that predetermine how to approach large changes


C.

By making hard decisions for the teams and providing step-by-step guidance


D.

By encouraging widespread changes that involve the teams starting from scratch


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