ITIL 4 Specialist: Create, Deliver and SupportExam ITIL-4-Specialist-Create-Deliver-and-Support Question # 19 Topic 1 Discussion

ITIL 4 Specialist: Create, Deliver and SupportExam ITIL-4-Specialist-Create-Deliver-and-Support Question # 19 Topic 1 Discussion

ITIL-4-Specialist-Create-Deliver-and-Support Exam Topic 1 Question 19 Discussion:
Question #: 19
Topic #: 1

An organization wants to make some changes to individual and team objectives. The new objectives need to align to the organization’s goal of anticipating the needs of its customers.

Which concept is the key element of this alignment?


A.

Organizational structure


B.

The value of positive communications


C.

Customer orientation


D.

Shift-left


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