ITIL 4 Foundation Exam ITIL-4-Foundation Question # 19 Topic 2 Discussion

ITIL 4 Foundation Exam ITIL-4-Foundation Question # 19 Topic 2 Discussion

ITIL-4-Foundation Exam Topic 2 Question 19 Discussion:
Question #: 19
Topic #: 2

What is defined as an unplanned interruption or reduction in the quality of a service?


A.

An incident


B.

A problem


C.

A change


D.

An event


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