ISTQB Certified Tester Advanced Level Test Management (CTAL-TM) v3.0 CTAL-TM Question # 51 Topic 6 Discussion

ISTQB Certified Tester Advanced Level Test Management (CTAL-TM) v3.0 CTAL-TM Question # 51 Topic 6 Discussion

CTAL-TM Exam Topic 6 Question 51 Discussion:
Question #: 51
Topic #: 6

You have been seeing a high number of rejections of defect reports The developers are complaining that they do not understand what the problem is. even though they have been supplied with screenshots. You have checked a number of the 'problem' defect reports and have not found any information that is missing. The descriptions are very detailed and include all the necessary information in a long descriptive paragraph.

What change should you recommend that should help with the developer s problems?


A.

instruct your team to make all defects high priority so the developers have more urgency behind making the fixes


B.

With the problem reports highlight all the information and then walk through it with the developers so they see it is all there


C.

In addition to attaching the screenshots to the defect report, ask the testers to also email them to the developer


D.

Separate out the steps to reproduce the defect in the description so it is clearer for the developers and easier to find


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