In Business Continuity Planning (BCP), the termbusinessrefers primarily to theoperational aspects of the organization—the people, processes, and activities required to deliver products and services. While IT systems, finances, and facilities support operations, BCP focuses on ensuring thatcritical business functions continueduring and after disruptions.

This includes customer service, supply chain operations, payroll, compliance activities, and decision-making processes. BCP is broader than disaster recovery, which focuses mainly on restoring IT systems. According to NIST SP 800-34, business continuity emphasizes mission-essential functions and their dependencies, including personnel, third parties, facilities, and technology.