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Isaca Certified Information Systems Auditor CISA Question # 26 Topic 3 Discussion

Isaca Certified Information Systems Auditor CISA Question # 26 Topic 3 Discussion

CISA Exam Topic 3 Question 26 Discussion:
Question #: 26
Topic #: 3

An IT governance body wants to determine whether IT service delivery is based on consistently effective processes. Which of the following is the BEST approach?


A.

Evaluate key performance indicators (KPIs).


B.

Conduct a gap analysis.


C.

Develop a maturity model.


D.

Implement a control self-assessment (CSA).


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