The best approach to help ensure future service delivery in accordance with business objectives is to implement contract monitoring, because this would enable the enterprise to measure and evaluate the performance and compliance of the third-party IT suppliers, and identify and resolve any issues or gaps that may affect the service quality, availability, and reliability. Contract monitoring should involve defining and tracking key performance indicators (KPIs), key risk indicators (KRIs), service level agreements (SLAs), and contractual obligations, and applying corrective actions or penalties when necessary12. References := ISACA, CGEIT Review Manual, 7th Edition, 2019, page 67-68.