Monitoring the adoption of a new IT strategy requires measurable indicators that track progress and alignment with strategic objectives. The CGEIT Review Manual 8th Edition highlights that key performance indicators (KPIs) are the primary tool for monitoring strategy implementation, as they measure performance against defined goals.
Extract from CGEIT Review Manual 8th Edition (Domain 4: Strategic Management):"Key performance indicators (KPIs) are essential for monitoring the implementation and adoption of an IT strategy. KPIs provide measurable data on progress toward strategic objectives, enabling the IT steering committee to assess effectiveness and make informed adjustments." (Approximate reference: Domain 4, Section on Strategy Monitoring)
Establishing KPIs (option B) allows the IT steering committee to track the strategy’s success, identify gaps, and ensure alignment with enterprise goals, making it the best approach for monitoring adoption.
Why not the other options?
A. Implement service level agreements (SLAs): SLAs are operational agreements for service delivery, not strategic monitoring tools.
C. Schedule ongoing audit reviews: Audits provide assurance but are periodic and not designed for ongoing strategy monitoring.
D. Establish key risk indicators (KRIs): KRIs focus on risk exposure, not on measuring strategy adoption or performance.
[References:, ISACA CGEIT Review Manual 8th Edition, Domain 4: Strategic Management, Section on Performance Measurement and Monitoring., ISACA CGEIT Study Guide, Chapter on IT Strategy Implementation., , , ]
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