The BA should have monitored stakeholder engagement more closely to mitigate this situation. This is because stakeholder engagement is the process of ensuring that stakeholders are involved in the business analysis activities and that their needs and expectations are met. The chart shows that SME-3 did not attend any of the requirements review and approval meetings, which means that they were not engaged in the project and did not provide their feedback or approval on the requirements. This could lead to resistance or dissatisfaction with the solution. The BA should have identified and communicated with SME-3 and other key stakeholders throughout the project to ensure their buy-in and support. References:

BABOK Guide, section 2.4: Manage Stakeholder Collaboration

CCBA Practice Test, question 99