IIBA Certification of Capability in Business Analysis (CCBA) CCBA Question # 47 Topic 5 Discussion
CCBA Exam Topic 5 Question 47 Discussion:
Question #: 47
Topic #: 5
During a lesson learned session, stakeholders had a heated discussion on the performance measures being employed and why they are necessary. The business analyst (BA) explained that performance measures are required to:
A.
evaluate whether the required return on investment is met.
B.
gather insights into the value provided by a solution.
C.
decide if similar projects should be taken up again.
D.
verify that organizational resources were spent wisely.
Performance measures are required to gather insights into the value provided by a solution. Performance measures are indicators that show how well a solution meets the needs and expectations of the stakeholders, and how it contributes to the organizational goals and objectives1. By using performance measures, the business analyst (BA) can evaluate the effectiveness and efficiency of the solution, identify the benefits and drawbacks of the solution, and recommend actions to improve the solution value. Performance measures can also help the BA to communicate the value of the solution to the stakeholders, and to justify the investment and resources allocated to the solution.
References: The answer is based on the BABOK® Guide, which is a key resource for the CCBA® certification.
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