IIBA Certified Business Analysis Professional CBAP Question # 119 Topic 12 Discussion

IIBA Certified Business Analysis Professional CBAP Question # 119 Topic 12 Discussion

CBAP Exam Topic 12 Question 119 Discussion:
Question #: 119
Topic #: 12

An automobile manufacturer is undertaking a project intended to modify or replace the company's current timekeeping system. Negative employee reaction to change follows as word of the proposed solution spreads throughout the company. What could a business analyst (BA) do to prevent or reduce employee discontent?


A.

Record negative employee reaction as a project risk


B.

Propose cultural changes for the organization


C.

Report potential sources of dissent to management


D.

Relay upper management support to stakeholders


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