Herzberg’s Two-Factor Theory of Motivation identifies two categories of workplace factors:
Hygiene Factors – Prevent dissatisfaction but do not create motivation (e.g., salary, job security, work conditions).
Motivational Factors – Lead to job satisfaction and motivation (e.g., achievement, responsibility, advancement, recognition).
(A) Salary and status. ❌ Incorrect.
Salary is a hygiene factor, meaning it prevents dissatisfaction but does not directly drive job satisfaction.
Status is also not a strong motivator under Herzberg’s theory.
(B) Responsibility and advancement. ✅ Correct.
These are motivational factors in Herzberg’s theory.
Employees feel satisfied when they have responsibility, career growth, and promotion opportunities.
IIA GTAG "Auditing Human Resource Management" highlights career development as a key driver of employee motivation and retention.
(C) Work conditions and security. ❌ Incorrect.
These are hygiene factors, which help avoid dissatisfaction but do not actively motivate employees.
(D) Peer relationships and personal life. ❌ Incorrect.
Good relationships with coworkers help, but they are not primary motivators under Herzberg’s theory.
IIA GTAG – "Auditing Human Resource Management"
IIA Standard 2110 – Governance (Employee Motivation & Engagement)
Herzberg’s Two-Factor Theory of Motivation (Workplace Psychology Research)
Analysis of Answer Choices:IIA References:Thus, the correct answer is B, as responsibility and advancement are the key motivational factors leading to employee satisfaction.
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