Your client is frustrated that she is frustrated. She should have been over this mishap in her work a long time ago. She is talking very negatively about herself: "Why can’t I get over this..." The best response is:
A.
Tell the client that you like her a lot and that she should not be so negative.
B.
Remind the client that coaching is forward-looking.
C.
Ask the client if she always is this negative about herself.
D.
Invite a reframe and say that sometimes people become frustrated when something is really important to them—might this be the case here?
Option D aligns with Competency 7, "Evokes Awareness" (7.3 – Offers reframes to shift perspective), by gently encouraging the client to see her frustration in a new light without judgment (Competency 4.1). It fosters curiosity and supports Ethics Section 1.1 (respecting client experience).
Option A is overly personal and directive, breaching Competency 2.2. Option B dismisses the client’s current state, missing Competency 6.1 (acknowledges emotions). Option C risks sounding accusatory, undermining trust (Competency 4.1). D best facilitates awareness and growth.
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