Pass the ICF Associate Certified Coach ICF-ACC Questions and answers with CertsForce

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Questions # 1:

During the coaching session, a client has a new and very clear insight about the way that they have been treating a colleague. The worst response is:

Options:

A.

Tell them that the way they have been treating the colleague is unacceptable, and they need to change if they want to be a better person.


B.

Ask them how they would feel if they were the colleague being treated in this way.


C.

Ask the client how this new insight could impact his/her behavior towards the colleague.


D.

Suggest that this insight could be very useful in changing the client’s behavior toward the colleague.


Expert Solution
Questions # 2:

Which behavior best reflects the coaching competency Establishes and Maintains Agreements?

Options:

A.

Develops an ongoing reflective practice to enhance one's coaching


B.

Partners with the client to determine client-coach compatibility


C.

Acknowledges and respects the client's unique insights in the coaching process


D.

Manages their emotions to remain present with the client


Expert Solution
Questions # 3:

Nearing the end of a coaching session, the client has a very clear idea of the plan that he/she would like to implement. To help the client identify if they have all the support that they need in moving forward, the worst response is:

Options:

A.

Offer to email the client daily until they have implemented the project.


B.

Ask the client who will be their support.


C.

Remind the client that two horses pull more weight than one, and they need someone to help them implement their plan.


D.

Help the client in assessing whether they have any areas that might need more support or still need to be addressed.


Expert Solution
Questions # 4:

Which is the best time for a coach to help a client develop an action plan'

Options:

A.

When the coach has several options to share


B.

During the assessment of the client's current goal progress


C.

Once the goal-setting process is complete


Expert Solution
Questions # 5:

During the coaching session, a client has a new and very clear insight about the way that they have been treating a colleague. The best response is:

Options:

A.

Tell them that the way they have been treating the colleague is unacceptable, and they need to change if they want to be a better person.


B.

Ask them how they would feel if they were the colleague being treated in this way.


C.

Ask the client how this new insight could impact his/her behavior towards the colleague.


D.

Suggest that this insight could be very useful in changing the client’s behavior toward the colleague.


Expert Solution
Questions # 6:

Your client has shared that he/she is experiencing a similar problem in different areas of his/her life, in the workplace and in their personal life. As you are discussing this with your client, you begin to think that there might be a pattern emerging. The worst response is:

Options:

A.

Notice the pattern and ask the client if exploring what the connecting factors might be could be a useful next step.


B.

Notice the pattern and suggest that the client change something in order to break the pattern.


C.

Notice the pattern and let your client know that they are deliberately sabotaging themselves by not changing this pattern.


D.

Notice the pattern and offer your client your wisdom in overcoming their difficulty.


Expert Solution
Questions # 7:

Which statement regarding discrimination and coaching is most accurate?

Options:

A.

Behaviors that discriminate are expressed consciously intentionally and overtly


B.

Preventing discrimination from impacting coaching is more an art than a science


C.

Avoiding discrimination means treating others equally while respecting local customs and rules


D.

Coaches should avoid discussing topics related to discrimination with their clients


Expert Solution
Questions # 8:

A coach facilitates a client's growth by shifting the client's focus to the

Options:

A.

current situation rather then the future outcome


B.

individual self rather than the coaching topic or goal


C.

behavior rather than the client's sense of self


D.

problem rather than the opportunity to Build potential


Expert Solution
Questions # 9:

Which question most likely helps a client generate insight during a coaching session?

Options:

A.

Are there risks with this plan that you are not considering?


B.

How would your life change if you made that choice?


C.

Do you want to stay with organization after investing so much?


D.

Hove you considered checking with your boss before you act on this


Expert Solution
Questions # 10:

Your client shares that finally, after many months, they are making progress in an area that has been difficult for them. The worst response is:

Options:

A.

Slam the desk, shouting "YES YES YES" and fist pump the air in celebration of your client and your good work.


B.

Ask the client why they did not make this progress sooner, as they had a good plan in place, and should’ve resolved the issue already.


C.

Remind the client that this change has come only because of the coaching and the help that the coach has been giving.


D.

Listen to the client share, and after a few wows, reflect back to the client some of the path they have walked over the past few months, sharing what you respect and admire in the client.


Expert Solution
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