Comprehensive and Detailed in Depth Explanation:
To identify whether conflict is causing high turnover, the organization needs methods that directly collect employee feedback about workplace dynamics.
Option A (Survey): Correct, as surveys can ask targeted questions about conflict and its impact on employees’ decisions to leave.
Option B (Screening): Screening is part of recruitment, not suitable for assessing turnover causes.
Option C (Focus group): Correct, as focus groups allow for in-depth discussions with employees to explore conflict as a turnover factor.
Option D (Needs analysis): This identifies training gaps, not conflict-related turnover causes.
[Reference: aPHRi knowledge domain – Employee Relations: Using surveys and focus groups to assess workplace issues like turnover., , , , ]
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