HDI Qualified Customer Support Specialist HD0-400 Question # 27 Topic 3 Discussion

HDI Qualified Customer Support Specialist HD0-400 Question # 27 Topic 3 Discussion

HD0-400 Exam Topic 3 Question 27 Discussion:
Question #: 27
Topic #: 3

What is a best practice to use to disengage from a customer?


A.

Tell the customer the office is closing and you will call them tomorrow.


B.

Tell the customer your queue is backing up.


C.

Use closed questions.


D.

Transfer the call to your supervisor.


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