HDI Qualified Customer Support Specialist HD0-400 Question # 12 Topic 2 Discussion

HDI Qualified Customer Support Specialist HD0-400 Question # 12 Topic 2 Discussion

HD0-400 Exam Topic 2 Question 12 Discussion:
Question #: 12
Topic #: 2

Which of the following best describes your sales and marketing role within the Support Centre?


A.

Refer any business opportunities to the marketing department.


B.

Stop trying to resolve the problem and concentrate on increasing the business.


C.

Recognise opportunities to increase business and know what to do with them.


D.

Log the opportunity so that it can be followed up on at a later date.


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