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HDI Qualified Customer Support Specialist HD0-400 Question # 5 Topic 1 Discussion

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HDI Qualified Customer Support Specialist HD0-400 Question # 5 Topic 1 Discussion

HD0-400 Exam Topic 1 Question 5 Discussion:
Question #: 5
Topic #: 1

What is the most important reason why Support Centres monitor incidents?
A.

Incident monitoring is an ITIL best practice.

B.

Incident monitoring results in improved quality of services.

C.

Incident monitoring is the Support Centre primary function.

D.

Incident monitoring is done by all good Support Centres.

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Actual exam question for HDI HD0-400 exam by Jett511 at Aug 3, 2025, 12:00:00 AM

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