HDI Qualified Customer Support Specialist HD0-400 Question # 3 Topic 1 Discussion

HDI Qualified Customer Support Specialist HD0-400 Question # 3 Topic 1 Discussion

HD0-400 Exam Topic 1 Question 3 Discussion:
Question #: 3
Topic #: 1

What is the most likely benefit of recording all incidents?


A.

Recording all incidents saves the Support Centre money.


B.

Recording all incidents establishes service levels.


C.

Recording all incidents enables the Support Centre to be proactive.


D.

Recording all incidents demonstrates the effectiveness of the Support Centre.


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