What does 1PCC mean?
All call handling actions (answer, hold. Initiate transfer, etc.)are performed on the SIP endpoint
All call handling actions (answer, hold, initiate transfer, etc.) are performed on the same PC (no Hardwareendpoint can be used)
A T-lib client such as Agent Desktop can control a call which is actually between other parties such as sipendpoints
Both, SIP endpoint and T-lib client such as Agent Desktop has to be integrated in one application
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