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Genesys Certified Professional 8 System Consultant, Genesys Workforce Management (GCP8 - CWFM) GE0-806 Question # 19 Topic 2 Discussion

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Genesys Certified Professional 8 System Consultant, Genesys Workforce Management (GCP8 - CWFM) GE0-806 Question # 19 Topic 2 Discussion

GE0-806 Exam Topic 2 Question 19 Discussion:
Question #: 19
Topic #: 2

Which set of factors would provide the basis for an optimal staffing calculation?
A.

Actual ASA, coverage and maximum occupancy

B.

Actual interaction volume, actual AHT and indirectly occupied time

C.

Actual interaction volume, actual AHT, and the service objectives

D.

Predicted interaction volume potential AHT and minimum occupancy

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Actual exam question for Genesys GE0-806 exam by Sable30930 at Aug 3, 2025, 12:00:00 AM

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