Genesys Certified Professional 8 System Consultant, Genesys Workforce Management (GCP8 - CWFM) GE0-806 Question # 18 Topic 2 Discussion

Genesys Certified Professional 8 System Consultant, Genesys Workforce Management (GCP8 - CWFM) GE0-806 Question # 18 Topic 2 Discussion

GE0-806 Exam Topic 2 Question 18 Discussion:
Question #: 18
Topic #: 2

What are the possible actions one can take in order to avoid an Agent available in WFM Configuration Utility to be scheduled at all during the next schedule period?

Choose 3 answers


A.

Change the skill levels in WFM Configuration Utility


B.

Disable Skills in WFM Configuration Utility


C.

Remove the Login ID in Genesys Administrator


D.

Adjust the Hiring/Termination date in WFM configuration utility


E.

Grant the agent an exception in the Calendar


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