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Genesys Cloud Certified Professional - Reporting and Analytics GCP-GC-REP Question # 9 Topic 1 Discussion

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Genesys Cloud Certified Professional - Reporting and Analytics GCP-GC-REP Question # 9 Topic 1 Discussion

GCP-GC-REP Exam Topic 1 Question 9 Discussion:
Question #: 9
Topic #: 1

Which of the following report is used to measure the time an agent spent not responding to alerting interactions and idle?
A.

Agent Metrics Report

B.

Agent Activity Summary Report

C.

Agent Login-Logout Details Report

D.

Agent Quality Details Report

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Actual exam question for Genesys GCP-GC-REP exam by Jett164 at Aug 2, 2025, 12:00:00 AM

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