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Genesys Cloud Certified Professional - Reporting and Analytics GCP-GC-REP Question # 7 Topic 1 Discussion

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Genesys Cloud Certified Professional - Reporting and Analytics GCP-GC-REP Question # 7 Topic 1 Discussion

GCP-GC-REP Exam Topic 1 Question 7 Discussion:
Question #: 7
Topic #: 1

You just ran the Queue Metrics Interval report and unsure how the average speed of answer (ASA) was calculated. Where can you find this information for Genesys Cloud Contact Center?
A.

Resource Center

B.

Google

C.

Contact Center User Manual

D.

CIC Data Dictionary

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Actual exam question for Genesys GCP-GC-REP exam by Echo62277 at Aug 2, 2025, 12:00:00 AM

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