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Genesys Cloud Certified Professional - Contact Center Administration GCP-GC-ADM Question # 6 Topic 1 Discussion

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Genesys Cloud Certified Professional - Contact Center Administration GCP-GC-ADM Question # 6 Topic 1 Discussion

GCP-GC-ADM Exam Topic 1 Question 6 Discussion:
Question #: 6
Topic #: 1

Which ACD routing method routes interaction to the next available agent?
A.

Bullseye ACD

B.

Standard ACD

C.

Skills based routing

D.

All of the above

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Actual exam question for Genesys GCP-GC-ADM exam by Orion6274 at Aug 3, 2025, 12:00:00 AM

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