According to the official Fortinet documentation (Technical Tip: Useful FSSO Commands), heartbeat messages play a crucial role in communication between the FSSO Collector Agent and FortiGate. These messages are regularly sent from the Collector Agent to verify its status, maintain session awareness, and confirm connectivity between the authentication infrastructure and FortiGate appliances.

Option B is confirmed by Fortinet, as the collector agent logs on Windows or its management console will specifically note heartbeat events, connection status, and any issues maintaining contact with FortiGate units.

Option C is validated by both official CLI documentation and the technical tip linked. On FortiGate, heartbeat messages from the collector agent are visible using real-time debug tools such as diagnose debug application authd or FSSO-specific commands. These enable administrators to monitor live logon states, session status, and connection health directly from the FortiGate CLI. The debug stream shows heartbeats received and their effect on active logons, associating health monitoring with active sessions.

Heartbeat operation is fully automated once FSSO is set up—there is no requirement for manual enablement or configuration, aligning with Fortinet’s philosophy of seamless integration and centralized management across the Security Fabric. This ensures that both FortiGate and the collector agent can quickly and reliably detect any miscommunication or outage, addressing authentication issues proactively.