Exin VeriSM Foundation VERISME Question # 2 Topic 1 Discussion

Exin VeriSM Foundation VERISME Question # 2 Topic 1 Discussion

VERISME Exam Topic 1 Question 2 Discussion:
Question #: 2
Topic #: 1

What is the first step in building a customer journey map?


A.

Define


B.

Investigate


C.

Plan


D.

Research


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