Exin EXIN SIAM Professional Exam SIAMP Question # 1 Topic 1 Discussion

Exin EXIN SIAM Professional Exam SIAMP Question # 1 Topic 1 Discussion

SIAMP Exam Topic 1 Question 1 Discussion:
Question #: 1
Topic #: 1

ZYXS service management currently operates a Change Approval Forum (CAF): which is chaired by the ZYXS Service Management and Service Desk Lead, and is meant to be attended by user representatives from each ZYX company.

-In the new SIAM model ZYX is considering using SIAMRUS as the service integrator

-ZYX plans to keep all current service providers, renegotiating and extending contracts where necessary.

-OUTSCO will continue to provide the services for users in ZYXUK

-ZYXS, ZYXD, and the application development team from ZYXUK will become internal service providers

The SIAMRUS SIAM model includes a process model for change management. In this model. SIAMRUS will hold an Integrated Change Advisory Board (ICAB) meeting every two weeks, where proposed changes to the services and systems will be reviewed before approval SIAMRUS will mandate the use of their change management toolset by all service providers

The CIO is concerned that some of the current service providers may not comply with the SIAMRUS process model for change management

Which organizations are most likely to not comply and why?


A.

CADSCO, FIELD$CO and MAIL$CO. because commodity service providers provide services to multiple customers


B.

OUTSCO, because they use a commodity cloud-based service to monitor the ZYXUK networks and infrastructure


C.

ZYXS, because their Service Management and Service Desk Leadis the chair of the current ZYXS CAF


D.

ZYXUK, because there is no need for the development team to attend the ICAB as they are an internal service provider


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