Exin ITIL – Foundation (v4) ITILFND Question # 64 Topic 7 Discussion

Exin ITIL – Foundation (v4) ITILFND Question # 64 Topic 7 Discussion

ITILFND Exam Topic 7 Question 64 Discussion:
Question #: 64
Topic #: 7

Which is a key activity carried out in the ‘did we get there?’ step of the ‘continual improvement’ model?


A.

Define measurable targets


B.

Perform baseline assessments


C.

Execute improvement actions


D.

Evaluate measurements and metrics


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