Exin ITIL – Foundation (v4) ITILFND Question # 34 Topic 4 Discussion

ITILFND Exam Topic 4 Question 34 Discussion:

Question #: 34

Topic #: 4

Which service level metrics are BEST for measuring user experience?

Single system-based metrics

Metrics for the percentage of uptime of a service

Operational metrics

Metrics linked to defined outcomes

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Actual exam question for Exin ITILFND exam by Sable93575 at Aug 2, 2025, 12:00:00 AM

Chosen Answer: A B C D
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