Exin ITIL – Foundation (v4) ITILFND Question # 113 Topic 12 Discussion

Exin ITIL – Foundation (v4) ITILFND Question # 113 Topic 12 Discussion

ITILFND Exam Topic 12 Question 113 Discussion:
Question #: 113
Topic #: 12

Which activity is part of the 'continual improvement' practice?


A.

Identifying the cause of incidents and recommending related improvements


B.

Authorizing changes to implement improvements


C.

Logging and managing incidents that result in improvement opportunities


D.

Making business cases for improvement action


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