Exin ITIL Foundation (V4) ITIL Question # 146 Topic 15 Discussion

Exin ITIL Foundation (V4) ITIL Question # 146 Topic 15 Discussion

ITIL Exam Topic 15 Question 146 Discussion:
Question #: 146
Topic #: 15

Which should be handled by ‘service request management’?


A.

A request to implement a security patch


B.

A request to provide a laptop


C.

A request to resolve an error in a service


D.

A request to change a target in a service level agreement


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