To connect a service laptop to the Service LAN port of a Dell EMC PowerStore node, the laptop’s Ethernet interface should be configured with a static IP address and netmask. The correct configuration is:
IP:128.221.1.249
Netmask:255.255.255.0
Gateway: None1
This configuration allows the service laptop to communicate with the PowerStore nodes for SSH and PowerStore Manager (UI) access. It’s important to note that the laptop can be physically connected to one of the PowerStore nodes at a time, or to both nodes’ Service LAN ports using a small switch or hub.However, multiple appliances should never be connected to the same hub or switch as the nodes use the same internal IPs1.
Once the IP is configured as shown above and the physical connection is established, you can ping the relevant IPs:
Node A: 128.221.1.250
Node B: 128.221.1.251
You should only be able to ping the IPs where you are physically connected to. If you can ping, you can proceed to use SSH to connect to the IPs over port 22 using your preferred SSH client.For file transfers, SCP protocol must be used1.
For more detailed instructions on how to connect to the system over the Service LAN Ports for SSH and PowerStore Manager access, refer to the Dell Support Knowledge Base Article1.
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